Get in Touch With Us
We're glad you stopped by. Whether you have a question, a correction to flag, or simply want to share your thoughts, we'd love to hear from you.
Our team reads every message we receive. You won't get an automated reply — a real person will respond as soon as possible.
When Should You Contact Us?
There's no wrong reason to reach out. Here are some of the most common reasons people get in touch:
- Factual corrections — spotted something that doesn't look right? Let us know and we'll investigate promptly.
- General questions — not sure about something you've read? We're happy to clarify.
- Feedback and suggestions — think we're missing a topic or could cover something better? We genuinely welcome that input.
- Partnership or editorial enquiries — if you'd like to discuss working with us, drop us a line and we'll point you in the right direction.
- Accessibility concerns — if any part of our site is difficult to use, please tell us so we can fix it.
How to Reach Us
The simplest way to get in touch is by email. Send your message directly to info@ngvnetwork.co.uk and we'll aim to reply within two working days.
Please include as much detail as you can. The more context you give us, the faster and more helpfully we can respond.
What to Include in Your Message
You don't need to follow a strict format, but these details help us get back to you more efficiently:
- A clear subject line summarising your query
- The page or section you're referring to, if relevant
- Your preferred name, so we can address you properly
- Any supporting information, such as a screenshot or link
A Note on Response Times
We aim to reply to all messages within two working days. During busier periods, it may take a little longer, but we will always get back to you.
We appreciate your patience and value every message we receive. Thank you for taking the time to contact us.